What does the Police Department do to accommodate people who do not speak English?
The Police Department has a policy regarding limited English proficiency. This policy includes surveying the needs of our local community. Approximately 90% of the residents of our city our Hispanic. Spanish is spoken by the majority of residents. We also have a portion of the community who are Indigenous Mexicans, who speak local dialects from the State of Oaxaca. This includes Trique, Mixteco Baja, Mixteco Central, and Zapotecas.

We have volunteer translators for the Indigenous languages. The personnel assigned to the front desk are bi-lingual in Spanish and English. We have also established minimum proficiency in Spanish for all Police Officers. The officers who do not speak Spanish are issued training material for basic Spanish Skills.

We have extensive information in English and Spanish available at the front desk, to include Citizen Complaint Forms in English and Spanish. The department is also committed to hiring personnel who are bi-lingual and bi-cultural, to better represent the members of our community.

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1. Where can I be fingerprinted?
2. Does my organization need a permit to hold a raffle?
3. Who is responsible for reporting an accident to the insurance company?
4. Can I request a uniform patch from the police department?
5. What can I do about cars and trucks parked in front of my house?
6. What should I do if I see someone spraying graffiti or committing some other minor violation?
7. How do I report a crime or report a traffic accident?
8. How do I see my arrest record?
9. If I call 911, how does the dispatcher know where we live?
10. My vehicle was towed because the drive did not have a license. What do I do now?
11. I keep getting annoying "hang-up" phone calls. Nothing is ever said and it's driving me crazy. What can I do?
12. What can I do about speeding vehicles on my street?
13. In my neighborhood, sometimes I see things that are out of place or unusual or people who are suspicious Can you tell me what I should do?
14. Should I install a burglar alarm in my house?
15. How do I get a copy of a crime report?
16. How can I protest a parking ticket?
17. How do I check on the status of my crime investigation?
18. If I have been involved in a collision and want a copy of the police report, what should I do?
19. How do I make a citizen's complaint or report outstanding performance by an officer or employee?
20. How do I apply for a permit?
21. What does the Police Department do to accommodate people who do not speak English?